With the advent of technology persisting in every sector, every vertical requires the adaption of technology for their purposes to easing tasks. Field service is a market where the company entirely puts trust on employees to take their company name and render services. So for every company deploying a field force, brand name & value of a company is always at stake.
Having a portability of keeping a track of your field employees, able to help them navigate traffic free in order to reach timely, meeting the SLA & TAT of organization helps you in being in the race with competitors at par.
A hassle free enterprise mobility solution powered by PROTEAN- platform an Innotion Technologies finding. A platform with the capability of automating any business workflow at the server side and providing a mobility extensions to as application for the users. FSM application is a way to help your field engineer in rendering the services at just a click away. Updating records of services to the backend office in real time, helps the organization in taking some informed decisions.
For taking informed decisions parameters like Reports, Dashboard & analytics are just a click away with our platform features. The ultimate benefits of having a FSM application for your field engineers is they are all time alert about their movement in providing services.
For a field engineer-A click can help them know their locations to work for, their customer details, any kind of data to be collected, survey automation, be it textual, image, video, audio etc. navigation optimized route to avoid delays to services, and the ability to update outside office about the services in a daytime.
For a backend office coordinator- ability to track the movement of employees, to assist them on field with any kind of help be it documents materials, training module etc.
It’s a wholesome product right from mere frontline executive to boardline Directorial level benefit. Do all these with ease with Innotion Technologies Product.